Accident Repair Process
Here’s how our whole expert vehicle accident repair process works at our Chester, North Wales based Bodyshop. From initial damage to final pickup in 7 steps to perfection!
7 steps to perfection
Here’s how the whole thing works
1. The Damage
Accidents happen and there’s no use crying over spilt milk. Let’s just get your car sorted out and looking as good as new. It doesn’t matter if it’s major damage, a scuff or some internal cosmetic work. Every car gets treated like it’s our own, as when your car is being fixed, you want to know that it’s being looked after.
2. The Insurance Call
Awkward calls to insurance companies can be stressful to say the least. So why not let us take care of that for you? We’ve been an insurance repair specialist for decades and we have great working relationships with all the major insurance companies, and don’t forget to ask us about paying up to £500 on your excess.
3. The Quote
We hate surprises, which is why nothing gets done until exact costs have been confirmed. That way your insurance company can sign things off before any of the work starts. Or, if you are not claiming on your insurance, you’ll know to the penny how much the total job will cost.
4. The Recovery
If you’re within a 40 mile radius of us and your vehicle can’t be driven, then we’ll come and collect it, free of charge. If however you’re further away, but still want ST to repair your car, then call us and we’ll give you a quote for coming out and picking your vehicle up.
5. The Courtesy Car
If you’re leaving your car with us, then we can provide you with a courtesy car to run around in, whilst we get yours back on the road. Plus we’ll do our best to match you with a similar size courtesy car to the one you’re used to driving (non fault cases).
6. The Magic
We have a state of the art workshop where all the magic happens. Everything is done on site at ST Repairs, from the mechanical work, through to the bodywork repairs and the spraying of your vehicle in one of our ovens, ensuring every aspect is carried out to our exacting standards.
7. The Pick-Up
Once your car is fixed and has been through our rigorous checking procedure, we’ll give you a call and hand it back to you on time, on budget and in absolutely perfect condition. Just be careful how you go, but you know where we are if you need us again.
